Cathy Carfagno is currently the Business IT Lead for the Global Clinical Trial Operations area of Merck. Responsible for the IT Portfolio programs that drive operational efficiencies within Merck Research Labs (MRL). In this capacity she is responsible for several multiyear programs and supports the overall execution of them and drives adoption and future strategy and alignment with Merck in general.
Cathy has over 20 years at Merck and served in various roles within the business and IT. She started her career in MRL in Biostatistics and Research Data Systems (BARDS) area supporting clinical trials and led the Remote Data Entry Program. She spent seven years as a Medical Program Coordinator in the Merck J&J Joint Venture, over the counter (OTC) group and ten years in the Global Human Health division (GHH) as a manager of the Business process Improvement and Operational Excellence group supporting the Clinical development /Medical Affairs & Marketing areas. She spent seven years in MRL IT supporting Program Management for the Clinical Trial Operations area and the Account Manager of the CPAC Portal. Three years in Enterprise Integration and Customer Collaboration (EICC). In this capacity, she was Account Lead responsible for the overall change execution and communication planning for the EngageZone (EZM) External Partner Program an enterprise wide multiyear cross divisional program and its development efforts.
Cathy’s interests lay primarily in driving change and transformation Initiatives across Merck and the Industry. She chaired the Clinical Portal Forum 2010-2012 and Industry workshops to outline the biggest problems the industry faces in conducting Clinical trials. She is very interested in innovation and new technologies supporting Merck’s IT Strategy. Most recently she is a Merck consultant for the TransCelerate Bio Pharm initiative.
Cathy holds a BA in Business Administration, MS in Education and a certified PMP, Scrum Master (CSM), Sigma Green Belt and Change Agent Capabilities (CAC).